Terms of Service

By accessing our website or engaging ClearField AI for any service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, clients, and anyone who accesses or uses our services.

These Terms of Service, together with any signed engagement agreement or statement of work, constitute the entire agreement between you and ClearField AI with respect to the services described.

ClearField AI provides AI automation consulting services including:

• Discovery Audits — a structured 45-minute working session to identify automation opportunities, followed by a written report delivered within 48 hours.
• Automation Development — custom design and build of automation systems integrated with your existing software stack.
• Ongoing Maintenance — monthly monitoring, optimization, and support for live automation systems.

The Discovery Audit is provided free of charge with no obligation to proceed to a paid engagement. Subsequent services are scoped and priced individually via a written engagement agreement or statement of work.

All paid project work will be documented in a written engagement agreement that specifies the scope of work, deliverables, timeline, and fees before any work begins. Payment terms, milestones, and refund conditions will be set out in that agreement.

Ongoing maintenance retainers are billed monthly and may be cancelled with 30 days’ written notice. No lock-in periods apply beyond the current billing month. Fees are subject to change upon 30 days’ notice to active retainer clients.

All invoices are due within the timeframe specified in the engagement agreement. Late payments may result in suspension of services until the outstanding balance is settled.

Upon full payment of all applicable fees, you own the custom automation systems and configurations built specifically for your business under a paid engagement. You are free to modify, maintain, or transfer those systems as you see fit.

ClearField AI retains all rights to its proprietary methodologies, frameworks, internal tooling, templates, and processes used to develop your systems. Nothing in these terms grants you a license to resell, redistribute, or represent our methodologies as your own.

All content on this website — including text, design, graphics, and code — is the property of ClearField AI and may not be reproduced without written permission.

In the course of an engagement, each party may share confidential business information. Both parties agree to treat such information as confidential, to use it only for the purposes of the engagement, and not to disclose it to third parties without prior written consent. This obligation survives the termination of any engagement.

ClearField AI may reference the nature of work completed for a client (e.g., “invoice processing automation for a logistics company”) in marketing materials without identifying the client by name, unless the client has provided explicit written permission to use their name and logo.

To enable us to deliver our services effectively, you agree to:

• Provide accurate and complete information during the audit and engagement
• Grant timely access to the tools, credentials, and data necessary to build agreed automations
• Designate a point of contact who can make decisions on your behalf
• Review and test deliverables within agreed timeframes

Delays caused by failure to meet these responsibilities may affect delivery timelines, for which ClearField AI bears no liability.

While we publish historical averages from past client engagements, we do not guarantee specific outcomes from any automation system. Results depend on factors outside our control including your team’s adoption of new systems, the accuracy of information you provide, and changes to third-party platforms your automations rely on.

Any figures published on our website — including time saved, ROI estimates, or efficiency metrics — reflect historical client averages and are provided for informational purposes only. They are not representations or warranties of results you will achieve.

To the fullest extent permitted by applicable law, ClearField AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to loss of profits, data loss, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the total fees paid by you to ClearField AI in the three months preceding the claim.

Either party may terminate an ongoing engagement for convenience with 30 days’ written notice. Upon termination, you will be invoiced for work completed to date. We reserve the right to terminate immediately if you breach these terms or fail to make payment after a reasonable cure period.

These terms are governed by applicable law. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation in the first instance. If negotiation fails, disputes shall be subject to binding arbitration or the jurisdiction of the courts serving our principal place of business.

We may update these Terms of Service from time to time. Material changes will be reflected in an updated “Last updated” date. For active retainer clients, we will provide 30 days’ written notice of any material changes. Continued use of our services after the effective date constitutes acceptance of the revised terms.

If you have questions about these terms, please contact us at support@clearfieldai.com.